What Are Cookies and Why Do They Matter
Cookies are small text files that a website places on your device when you visit. They are not programs and cannot run code, access your files, or transmit viruses. What they can do is remember information about your visit, such as your login status, language preference, or the items in a cart, so the site behaves consistently the next time you return.
At Midarion Casino, we use cookies to keep the platform running properly, to process deposits and withdrawals reliably, and to support the responsible gambling tools available to every player. We also use them to understand how people move through the site so we can fix what is not working and improve what is.
New Zealand players are protected under the Privacy Act 2020, which governs how personal information is collected, held, used, and disclosed. Cookies that collect or link to personal information fall within the scope of that Act. This policy explains clearly what we collect, why we collect it, and what choices you have.
Types of Cookies We Use
Not all cookies do the same job. Some are essential to the platform’s basic functions, while others are entirely optional. Below is a breakdown of each category we use.
Strictly Necessary Cookies
These cookies are required for the website to function. Without them, core features including account login, session security, and the deposit and withdrawal process would not work. We do not need your consent to place strictly necessary cookies because they are essential to delivering the service you have requested.
Examples of what these cookies handle on our platform include:
- Authenticating your account session so you stay logged in while you play
- Preventing cross-site request forgery attacks by issuing and verifying security tokens
- Maintaining your deposit selections and balance visibility during a transaction
- Supporting our responsible gambling tools, including session limits and self-exclusion status
- Ensuring your age verification and KYC status is recognised throughout your session
These cookies do not store any personally identifiable information beyond what is needed to keep your session active and secure.
Functional Cookies
Functional cookies remember choices you make about how the site works for you. They are not required for basic operation, but they improve your experience by saving preferences you have already set.
- Your preferred language or regional display settings
- Whether you have previously dismissed the cookie consent notice
- Your last-used game filters in the lobby, such as provider or game type
- Sound and display preferences in supported games
If you decline functional cookies, these settings will reset each time you visit. The site will still work, but you may need to set your preferences again at the start of each session.
Analytics and Performance Cookies
These cookies collect information about how visitors use the site. They tell us which pages are visited most often, where users tend to leave a process before completing it, and whether any features are generating errors at a higher rate than expected. The data collected is aggregated and does not identify you personally.
We use this information to prioritise fixes, improve the layout of the game lobby, and make the deposit and registration flows easier to complete. If a particular step in the withdrawal process is causing a high drop-off rate, analytics data is how we find out.
- Pages visited and time spent on each section
- Which game categories and providers are accessed most often
- Device type and browser used, collected in aggregate
- Error reports tied to specific features or payment flows
You can opt out of analytics cookies without any impact on your ability to use the platform.
Marketing and Targeting Cookies
Marketing cookies track your activity across our site and, where applicable, across the broader web. They help us show promotional content that is relevant to your interests rather than completely untargeted. We do not use this data to make automated decisions that affect your account or your eligibility for promotions.
- Recording whether you arrived via a specific promotional link
- Measuring the performance of bonus campaigns so we can improve them
- Limiting how often the same promotional message appears to the same visitor
Marketing cookies are always optional. You can refuse them during the consent process or withdraw consent at any time through your browser settings. If you opt out, you will still see general promotional content on the site, but it will not be tailored based on your browsing behaviour.
Third-Party Cookies
Some cookies on our platform are placed by third-party providers rather than by Midarion Casino directly. These providers operate under their own privacy policies, and we recommend reviewing those documents separately if you want to understand how each company handles data.
The third parties whose cookies may appear during your use of our platform include:
- Game providers such as Evolution, Play’n Go, PG Soft, Spribe, and others whose software is embedded in the game lobby. These providers may place session cookies to ensure their games load and operate correctly.
- Analytics platforms that process aggregated site traffic data on our behalf under data processing agreements aligned with the Privacy Act 2020.
- Payment processors for Visa, Mastercard, Apple Pay, Google Pay, Bitcoin, Ethereum, and USDT transactions. These processors may set short-lived cookies to handle authentication steps during a transaction.
- Responsible gambling partners including GamblingTherapy.org and BeGambleAware, whose widgets or links may set cookies to support help-seeking features.
We vet all third-party providers before integrating their technology on this site. However, we cannot control the cookies they place independently of our platform once you navigate to their services directly.
Cookies, Gambling Compliance, and the Privacy Act 2020
Under the Gambling Act 2003 and our operating licence (ALSI-152406028-FI2), we are required to maintain certain records and controls related to player accounts and responsible gambling. Some of the cookies we place are directly tied to meeting those obligations.
Specifically, cookies that remember your self-exclusion status, your session time limits, or your deposit cap settings are part of our compliance infrastructure. Blocking or deleting these cookies may interfere with how those tools function on your device. If you are using our responsible gambling tools and intend to clear your cookies, please log in and re-confirm your settings immediately after doing so.
The Privacy Act 2020 gives New Zealand residents specific rights in relation to personal information, including the right to request access to what we hold and to ask us to correct it. Cookie data that is linked to your account or that could identify you individually falls within that framework. Cookie data collected in a purely anonymised and aggregated form does not constitute personal information under the Act.
For a full account of how we handle personal information more broadly, please refer to our Privacy Policy.
How to Manage and Control Cookies
You have several options for managing the cookies placed on your device. None of them will lock you out of the platform, but some may affect how certain features behave.
Through Your Browser Settings
Every major browser allows you to view, delete, and block cookies. The steps vary slightly between browsers, but the settings area to look for is typically under Privacy, Security, or Site Settings:
- Google Chrome cookie settings
- Mozilla Firefox cookie settings
- Safari cookie settings
- Microsoft Edge cookie settings
Blocking all cookies through your browser will disable strictly necessary cookies as well, which will prevent you from logging into your account or completing transactions.
Through Your Device Settings (Mobile)
If you use Midarion Casino through the mobile app on iOS or Android, cookie and tracking preferences can also be managed through your device’s system settings. On iOS, the App Tracking Transparency framework lets you control which apps can track your activity across other apps and websites. On Android, advertising ID settings serve a similar function.
Opting Out of Analytics Tracking
For analytics providers, you can opt out of data collection without affecting your browser cookie settings more broadly. One widely used option is the Google Analytics Opt-out Browser Add-on, which prevents Google Analytics from collecting visit data in supported browsers.
Withdrawing Consent for Optional Cookies
If you gave consent to functional, analytics, or marketing cookies when you first visited the site and want to withdraw that consent, you can do so by clearing cookies in your browser and revisiting the site. The consent prompt will reappear and you can make a new selection. Alternatively, contact us directly using the details below and we will advise you on the most effective way to update your preferences.
Cookie Retention Periods
Different cookies remain on your device for different lengths of time depending on their purpose.
- Session cookies are deleted automatically when you close your browser. These are used primarily for login authentication and transaction handling.
- Persistent functional cookies remain until their set expiry date, typically between 30 days and 12 months, unless you delete them manually.
- Analytics cookies are generally retained for up to 26 months in aggregated form before being deleted from the analytics platform.
- Marketing cookies vary by provider but typically expire between 30 and 90 days after they are set.
We carry out periodic reviews of the cookies active on our platform and remove any that are no longer necessary for the purposes described in this policy.
Children and Cookie Collection
Midarion Casino is strictly an 18-and-over platform. We do not knowingly collect any data, including cookie data, from anyone under the age of 18. If we become aware that cookie data linked to a personal account has been collected from a minor, that account will be closed and the associated data deleted as required under both the Gambling Act 2003 and the Privacy Act 2020.
If you believe a person under the age of 18 has accessed this platform and had cookies placed on their device, please contact us immediately at support@midarion-casino-nz.com.
Changes to This Cookie Policy
We may update this policy when we add new features, integrate new providers, or when legal requirements change. Any material changes will be communicated to registered players by email or through a notice on the site before they take effect. Continuing to use the platform after a policy change has been communicated means you have seen and accepted the updated terms.
If you would like to be notified of minor as well as major changes, the easiest way is to check this page directly from time to time. We do not archive previous versions publicly, but you can request a copy of an earlier version by contacting our support team.
Contact Us
If you have any questions about how we use cookies, want to exercise your rights under the Privacy Act 2020, or need help managing your preferences, our support team is available around the clock.
- Email: support@midarion-casino-nz.com
- Phone: +64 6 610 1296
- Address: Level 15, 100 Willis Street, Wellington 6011, New Zealand
For complaints about how personal information has been handled, New Zealand residents may also contact the Office of the Privacy Commissioner if a matter is not resolved to your satisfaction directly with us.