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License Information

Midarion Casino > License Information
Last updated: 01/05/2026
Relevance verified: 03/06/2026

Operator Identity and Legal Status

Midarion Casino is owned and operated by Mirata Services Ltd (hereinafter referred to as “the Operator”), a company incorporated and registered in accordance with the applicable laws of its jurisdiction of formation. The Operator’s registered company number is ALSI-152406028-FI2. The registered office address of the Operator is Level 15, 100 Willis Street, Wellington 6011, New Zealand.

The platform accessible at https://midarion-casino-nz.com/ is operated exclusively by Mirata Services Ltd. Any use of the platform constitutes acceptance of the Operator’s Terms and Conditions, Privacy Policy, and all ancillary policies published on this website.

Gaming Licence Details

The Operator holds a valid remote gaming licence issued by the Anjouan Gaming Authority, an official regulatory body of the Autonomous Island of Anjouan, Union of Comoros. The licence authorises the Operator to conduct real-money online gaming services, including casino games, live dealer products, and related interactive gambling activities, to eligible players in permitted jurisdictions worldwide.

Licence Summary

  • Licence Type: Remote Online Gaming Licence (Business-to-Consumer)
  • Licence Number: ALSI-152406028-FI2
  • Issuing Authority: Anjouan Gaming Authority, Union of Comoros
  • Jurisdiction of Licence: Autonomous Island of Anjouan, Union of Comoros
  • Licence Status: Active

The Operator is subject to ongoing compliance obligations imposed by the Anjouan Gaming Authority, including periodic audits, reporting requirements, and adherence to the regulatory standards applicable to licensed remote gaming operators. The Operator’s licence may be verified directly through the official channels of the Anjouan Gaming Authority.

Territory of Service and Eligibility Restrictions

Midarion Casino provides its online gaming services to eligible players in New Zealand and other permitted jurisdictions in accordance with the terms of the Operator’s gaming licence. The platform is not directed at residents of jurisdictions where online gambling is prohibited or restricted by applicable local law.

Players located in the following categories of jurisdictions are not permitted to register or use the platform:

  • Jurisdictions in which the Operator is explicitly restricted under its licence conditions;
  • Jurisdictions in which online gambling is unlawful under applicable national or local legislation;
  • Jurisdictions listed as restricted in the Operator’s Terms and Conditions, as updated from time to time.

It is the sole responsibility of the player to confirm that participation in online gambling is lawful in their country or territory of residence before registering an account. The Operator bears no liability for a player’s failure to comply with applicable local laws.

New Zealand Regulatory Context

New Zealand does not currently license offshore online casino operators under the Gambling Act 2003. The Gambling Act 2003 governs interactive gambling within New Zealand and prohibits the operation of online casinos by domestic entities without an appropriate licence. However, New Zealand residents are not prohibited by law from accessing and using offshore online gambling platforms that hold a valid foreign gaming licence. Midarion Casino operates in compliance with its Anjouan licence and extends its services to New Zealand players on this basis. Players in New Zealand are encouraged to familiarise themselves with the provisions of the Gambling Act 2003 and any subsequent legislative amendments that may affect their rights and obligations.

Age Restriction Policy

Access to Midarion Casino is strictly restricted to individuals who are aged 18 years or older. This minimum age requirement applies to all players regardless of jurisdiction. The Operator prohibits registration, account creation, deposits, and participation in any gaming activity by persons under the age of 18.

At the point of registration, all users are required to confirm that they are of legal gambling age. The Operator reserves the right to request documentary evidence of age at any point. Where a player is found to be under the age of 18, the Operator will close the account immediately, withhold any winnings, and return any eligible deposit funds in accordance with applicable procedures. No bonus funds awarded to an underage account will be returned.

Parents and guardians are encouraged to make use of internet filtering tools and parental control software to prevent underage access to online gambling services.

Anti-Money Laundering and Know Your Customer Policy

The Operator maintains a comprehensive Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) compliance programme in accordance with the standards required by the Anjouan Gaming Authority and internationally recognised AML frameworks, including the recommendations of the Financial Action Task Force (FATF).

Know Your Customer Verification

All players are subject to Know Your Customer (KYC) verification procedures before withdrawals are processed and, in certain circumstances, as a condition of continued use of the platform. KYC verification requires the submission of the following categories of documentation:

  • Proof of Identity: A valid, government-issued photographic identity document, such as a passport, national identity card, or driver’s licence;
  • Proof of Address: A recent utility bill, bank statement, or official correspondence dated within the preceding three months, confirming the player’s residential address;
  • Proof of Payment Method: Documentation confirming ownership of the payment method used to fund the account, where required;
  • Source of Funds: Where required by the Operator’s risk-based assessment, documentation confirming the legitimate source of funds deposited.

Failure to provide adequate documentation within the timeframe specified by the Operator may result in the temporary suspension or permanent closure of the player’s account and the withholding of pending withdrawal requests pending investigation.

Transaction Monitoring and Reporting Obligations

The Operator continuously monitors player transactions for indicators of suspicious activity, including but not limited to structuring, unusual deposit and withdrawal patterns, and activity inconsistent with a player’s declared profile. Where the Operator identifies transactions that may constitute money laundering or terrorism financing, it is legally obligated to file reports with the appropriate financial intelligence authority and to take such other action as required under its licence conditions. The Operator is not required to notify the player of any such report or action where doing so would constitute “tipping off” under applicable AML legislation.

Data Protection and Privacy

The Operator collects, processes, stores, and transfers personal data in accordance with its Privacy Policy, which is published on this website and incorporated by reference into these Terms and Conditions. The Operator applies appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, and destruction.

Key principles governing the Operator’s data processing activities are as follows:

  • Purpose Limitation: Personal data is collected for specified, explicit, and legitimate purposes and is not processed in a manner incompatible with those purposes;
  • Data Minimisation: The Operator collects only the personal data that is necessary for the fulfilment of its contractual and regulatory obligations;
  • Storage Limitation: Personal data is retained only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulatory obligations;
  • Security: The platform operates using industry-standard Secure Socket Layer (SSL) encryption technology to protect data transmitted between the player’s device and the Operator’s servers;
  • Third-Party Transfers: Personal data may be shared with third-party service providers, payment processors, and regulatory authorities only to the extent necessary for the operation of the platform and the fulfilment of legal obligations. The Operator does not sell personal data to third parties for marketing purposes.

Players have the right to request access to personal data held about them, to request correction of inaccurate data, and to request deletion of data in accordance with the Operator’s data retention obligations. Requests may be submitted to the Operator’s support team at support@midarion-casino-nz.com.

Responsible Gambling

The Operator is committed to providing a safe and responsible gambling environment. Midarion Casino recognises that a minority of players may develop difficulties associated with gambling and is committed to providing practical tools and resources to assist such individuals.

Player-Controlled Limits

Registered players may apply the following account-level restrictions at any time through the Responsible Gambling section of their account settings:

  • Deposit Limits: Daily, weekly, or monthly caps on the total amount that may be deposited into the account;
  • Loss Limits: Caps on the net amount a player may lose within a specified period;
  • Session Time Limits: Restrictions on the total duration of active gaming sessions;
  • Wagering Limits: Caps on the total amount staked within a specified period;
  • Cooling-Off Periods: Temporary account suspensions of a defined duration at the player’s request;
  • Self-Exclusion: A formal request to exclude the player from all gaming activity for a minimum period of six months. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.

Players who believe they may have a gambling problem are encouraged to contact the Operator’s customer support team for assistance in activating any of the above measures.

External Support Resources

Players in New Zealand seeking confidential support for gambling-related concerns may contact the following organisations:

Game Fairness and Random Number Generation

All casino games offered on the Midarion Casino platform utilise certified Random Number Generation (RNG) technology to ensure that game outcomes are statistically random and not predetermined. The Operator works exclusively with licensed game suppliers who submit their products to independent testing by accredited technical assessment laboratories prior to publication.

The theoretical return-to-player (RTP) percentage for each game is determined by the relevant game supplier and is made available within the game’s information panel or accompanying documentation. Actual returns experienced by individual players will vary from the stated RTP due to the inherent statistical variance of random outcomes.

Complaints and Dispute Resolution

The Operator maintains a formal complaints handling procedure to address player disputes in a timely and impartial manner.

Step 1: Direct Complaint to the Operator

In the first instance, players are required to submit their complaint directly to the Operator’s customer support team via:

Complaints submitted by email will receive an acknowledgement within 24 hours of receipt. The Operator will endeavour to resolve all complaints within 10 business days. Where a complaint is complex and requires additional investigation, the Operator will notify the player of the expected resolution timeline.

Step 2: Escalation to the Licensing Authority

Where a complaint cannot be resolved through direct communication with the Operator, the player may escalate the matter to the Anjouan Gaming Authority. Complaints to the licensing authority should be submitted in writing and should include all relevant documentation, correspondence, and account information. Contact details for the Anjouan Gaming Authority are available on the official website of that body.

Step 3: Alternative Dispute Resolution

Players may additionally seek resolution through an independent Alternative Dispute Resolution (ADR) service. The Operator will co-operate with accredited ADR providers in the resolution of disputes where direct resolution has not been achieved. The Operator will provide the relevant ADR provider with all documentation and information reasonably requested in connection with the disputed matter.

Regulatory Updates and Amendments

The information contained on this page reflects the Operator’s current licensing and regulatory status as at the date of publication. The Operator undertakes to update this page promptly in the event of any material change to its licensing arrangements, regulatory obligations, or corporate structure. Players are advised to review this page periodically. For any queries regarding the information contained on this page, please contact the Operator’s compliance team at support@midarion-casino-nz.com.

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